Archive for the ‘Growing the Business’ Category

22
May

So, Deal With It!

   Posted by: JohntheMentor Tags: , ,

In a recent post (Resistance is Futile…NOT!), we looked at identifying resistance that could result in sabotaging our goals. The resistance we discussed is not the stuff we encounter from the outside world – friends, family, competitors, environment and such. The most crippling resistance is that which is within ourselves.

We talked about how the inner resistance can sabotage everything we are trying to accomplish. It can manifest as a pain (often in the gut) every time you think of your goal. It can even come up as words or concept or feeling/knowing when you state your goal.

Coaches and therapists are very familiar with this inner resistance. They call it secondary gain… the gain you get from your problem or status quo. Some call it the “yeah, buts” because it can respond like an inner voice saying “Yeah, but…” whenever you try to move toward your goal. This is just like some people in our lives who always have a reason why we can’t do whatever it is we are proposing.

So, how do we deal with this inner resistance if we have it?

Before we can deal with it, we have to determine if it is valid.
If it is, then don’t do what you were going to do or else find a way to modify your goal to handle it.

Examine the “Yeah, but…” and see if it has a valid point.

As an example, let’s take a look at Mary (not her real name). She was about 100 pounds overweight and wanted to lose that extra weight. She came up with three “yeah, buts”. The three she had were no surprise as they are pretty common to this particular goal.

“Yeah, but if I lose weight I will have to get a whole new wardrobe and that is expensive.” Some people replace “that is expensive” with “I can’t afford it.” Either way, they don’t want to spend the money on more clothes. In Mary’s case, she had a decent income, but couldn’t afford to replace her complete wardrobe three or more times (as she dropped sizes.)

Is that a valid point? It certainly can be. Are there alternatives to a new wardrobe? Are there creative ways to replace your wardrobe inexpensively? Yes, especially since you would be passing through several sizes (in them temporarily on your way to a permanent, smaller size.) Since it is a transition wardrobe, you don’t have to replace your entire closet with the new (transition) size. A few coordinated pieces that mix and match can be quite effective (and much less expensive.) Additionally, there may resale shops and clothing co-ops where members swap out clothes to reduce the cost factor of the transition wardrobe.

Mary ended up doing both of the options above. She shopped resale shops for just the right outfits that would mix and match. As a result of her careful shopping, her new coordinated outfits cost less than one of her previous dresses that was purchased new at an upscale shop that catered to large women.

Another “yeah, but” for Mary was one that often turns up for others, too, “I will have to give up everything I enjoy eating in order to lose weight.”

Is that a valid point? It can be. Certain diets are notorious for only allowing you to eat foods that will reduce your weight quickly. These are not typically effective in the long term. And one of the reasons they are not effective is that they don’t take the human body and the human brain (human nature) into account.

The most effective weight-loss diets, however, factor in the need for comfort foods occasionally. They craft a plan that allows you to enjoy eating while still losing weight. If you follow one of these plans, the “yeah, but” is not valid.

In Mary’s case, she picked a diet plan that would take a little longer to reach her target weight but it allowed her to have “stress release” snacks on occasion. The extra calories were built into the overall plan and still let her have chocolate cake and certain other things she really liked… on occasion. For Mary, it worked because she was committed to reaching her goal (and after removing the internal resistance so she didn’t have to work against herself.)

Mary had one more “yeah but” surface… and this one was really the core. It turns out to be pretty common in weight loss sabotage. “Yeah, but what if I lose weight and no one thinks I am attractive, then? I couldn’t bear the rejection.”

Now let me state that this issue is one that may need the help of a therapist to address. If you address it on your own (or with a coach) and don’t get the freedom or results you want, then I encourage you to find a therapist to help with this. (I have seen good results by individuals on their own, and also with the help of a good therapist — psychologist, hypnotherapist, EFT practitioner, etc.)

Back to the “yeah, but”. Is that valid? It is a very real fear. But it is no different than what people of every size, shape, and hair color <wink> feel. We all want to be accepted and liked. We all need to feel attractive.
That said, it will be very hard for this particular fear to really come to pass. Humanity has such a diversity in taste and attraction that it is virtually guaranteed that there are others who find any (and all) of us attractive. And with the world shrinking every day (through the internet and telecommunications) it gets easier and easier to find those who are part of our “tribe”.

Mary dealt with this particular issue in two ways. She knew some EFT (Emotional Freedom Technique) already and used that to begin addressing the fear of rejection. With that fear reduced, she was freed up to do some brainstorming and she came up with the recognition that she could start maximizing her appearance right away.

She got a professional makeover for her hair and makeup right away. She immediately began garnering compliments that bolstered her self-esteem. That gave her the encouragement to get with a wardrobe consultant who helped her learn what to look for as she selected her transition wardrobe.

In the end, Mary found out that all those things that had been sabotaging her previous efforts could be eliminated once she became aware of them and addressed them. And yes, Mary did reach her goal… and maintained it easily.

While I have used weight-loss as an example, the “yeah buts” turn up for just about every goal that you set yourself. It is important to recognize them and acknowledge them in order to move toward your goal unhindered.

In an upcoming post, we will cover how to handle the “yeah, but” when it isn’t really valid (for your particular situation and context.)

Your turn. Have you had the “yeah, buts”? How did you handle them? Use the comments and share your story with us.

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Want a simple way to grow your business? You do? Are you sure? You are?

Okay. If you want to grow your business, then grow personally.

I know. You were hoping for a gimmick. A quick fix that would skyrocket your business and put you on top with no pain, little effort, and no thinking required on your part.

Me too. The trouble is, those things don’t really work –sustainably– in the real world. They are great for scams and for ponzi schemes. (And haven’t we had enough of those already?)

This idea of growing personally in order to grow your business is deceptively simple. Like an iceberg, there is a lot more here than meets the eye. In fact, there is so much here, we couldn’t begin to cover it all in one newsletter article. (But, no, that isn’t a threat that we will devote endless issues to it, either. :-) )

One of my mentors (Adam Urbansky) says, “You can only grow your business as fast as you can grow personally.”

And I can attest that this is true. My own business is completely intertwined with my personal growth. I have never grown so much as since I went into business for myself. And it hasn’t stopped. Also, I see it all the time in other people’s businesses. I have watched businesses fail because the owners refused to grow in their personal lives. My own brother’s forays into business are case studies in it.

I suspect that this is a significant component behind the oft-quoted statistics of the high failure rate of small businesses.

Business and the economic climate is changing around us all the time… ever faster and faster. As a result, what used to work in business, isn’t as effective as it once was. In order just to stay in place, we have to change and grow… and then grow some more.

I can state with certainty that your business volume, your customer mix, and your profit margins are not the same as they were only a year or two ago. Maybe they went up. Maybe they went down (the predominant experience for most businesses.) Either way, have you kept doing the same things you did two or three years ago or have you changed them? How’s that working for you?

And what if we want to get ahead… if we want to grow our business? Then we need to grow even more.

For most of us, this is not something we want to hear. We are wired to be comfortable and to stay in that comfort zone. Growth, especially personal growth, is uncomfortable. It is challenging.

The trouble is, change is not optional. Our business is going to grow or decline whether we want it to or not. And both of those directions create challenges. And neither is in our comfort zone.

Sure, there are a few adrenaline junkies who seek out challenge… they are noteworthy because they are the exception. The rest of us are couch potatoes who want to simply watch our favorite shows and not be bothered. And please keep things just the same.

When I was a project manager, I would remind team members and customers of a saying that I borrowed from my fiction-writing days –one of the formulas for plot. That saying? “Every solution carries the seeds of new problems.”

And it is true in life just as it is for good fiction (because fiction is a mirror of life.) I don’t know about you, but whenever I hear that saying I always get a picture of weeds shooting up in the lawn of life. That’s how many of us think of problems… weeds to be dealt with.

How are you going to address those problems? Albert Einstein said, “We can’t solve problems by using the same kind of thinking we used when we created them.”

Now, you may not have created the problem, but it exists in your business. Further, your business didn’t have a process and thinking in place to handle it. (How did I know? If you had, you wouldn’t have the problem in your business. It would have been dealt with when the problem first sprouted.)

So, how do we solve these problems? By growing.

Since I started the lawn and weed metaphor, allow me to continue it. Did you know that a healthy lawn that is being tended (mowed, proper water, good soil) will overcome weeds on it’s own? That’s right, no need for weedkiller, pulling weeds, or other drastic measures. It does this because the grass grows… and as it grows, it crowds out the weeds.

Just like the grass, as you tend yourself and your own personal growth, you will find that you naturally overcome the weeds (problems). And you know what? Just like we are discovering about organic gardens, this ongoing personal growth is the BEST thing you can do for your business, because it is sustainable… year after year.

The gains you achieve from your personal growth continue to be applied to your business, even as the economy changes. And, unlike the gimmicks, they continue to work, even if you change your business, even if the economy goes up or down, even if your competitor moves in next door to you (either physically or virtually.)

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A couple of weeks ago, I posted 3 Low-cost Keys to Finding More Sales. In the current issue of my newsletter, I talked about a couple of more. Here’s a recap of it.

Key 4 -Find ways to add value to a sale.

The first step is to make sure that what you are offering for sale is worth more than you are charging for it. When you do this, quite

But sometimes, additional value can be added that will help the customer quickly make a decision in your favor. The idea is to make buying from you a “no-brainer” in a way that is good for your business overall. A good way to to do this is to offer a bonus – something that the customer would like but that doesn’t take much extra from you.

Let’s look at a wedding cake business. Her price is competitive to the bakeries. She has better flavor than they do. She is offering custom design and exquisite decoration (and getting paid a reasonable return on it.) As she speaks with the bride, the bride may be impressed but still hesitant. An offer to throw in a dozen decorated cupcakes (for the snacking pleasure of the wedding party before the wedding or as honeymoon treats) can add a strong pull. And for the business owner, to do some cupcakes at the same time as the cake is a snap – very little extra cost and time, but great return.

There are lots of ways to add a bonus that is meaningful to the customer but easily produced by the Creative.

Key 5 – Find a natural, related market.

Every business has its target market. And that target market should be the primary focus of the business. But for every focused target market, there are several related markets that have some overlap with the target market.

The idea is to find a market that is naturally related to your primary business so that you can easily expand your offerings without having to acquire new skills or to start all over in acquiring customers. You leverage the resources, marketing, and customers that you already have.

For instance, a saddle maker has a natural secondary market in the tack that completes the equipment needed to ride a horse. It is so natural, that many times you see them combined – a saddle and tack shop. But that is not the only secondary market. Of course, what often comes to mind is to carry additional items in horse care or horse adornment (mane and tail braids, etc.)

But another natural, related market is custom belts and hatbands that are tooled to match the saddle and tack. When you already have a saddle customer (current or previous), you have an opportunity to be the one who meets his related needs/wants. And you don’t have to make the sales at the same time. Suggest the secondary line to existing customers (perhaps through email or a postcard mailing to them.)

For tack makers, consider that many customers who have horses also have dogs. Here is an opportunity to offer the customer matching leads and collars for the dogs (matching the horse tack.) It uses basically the same materials and techniques and expands the line without having to acquire a whole new customer base. Yet, it can open the door to new customers.

Every target market has some overlap with other markets, what is the overlap in your market that you could sell to with little added effort?

Did you find these helpful? My newsletter subscribers got a lot more information on this in the last issue, with more on its way. It’s another good reason to subscribe.

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